Professional services to us means multiple services we provide to the most professional standard. These are valuable solutions that benefit you at any phase in education.
From general support to full on managed service provision. The three stages of our support are:
• Consultancy - Odysseys consultancy is free of charge! Our consultancy usually entails a site survey where we come to your educational establishment and look for the best possible ideas to fit within your budget. We can offer advice or even design your whole set up for you with our qualified team.
• Installation - We hold our installations to the highest standard to ensure the best teaching outcomes making it beneficial for the teachers and students. We have a team that specialise In different areas. As a company our main focus is on education and the positive outcomes that we can bring to the market. Our system configurers are fully qualified and professional members of our team. Our installation engineers are all accredited and all have their safety certificates. We understand when working within education that safeguarding is crucial. All of our staff have enhanced DBS checks and are experienced working in the school environment
• Ongoing Support - We offer ongoing support to help you with the journey, ongoing support could be a number of things such as:
- Fully ticketed help desk with proactive alerts
- Telephone, remote log in and on-site support available
- On-site Customizable support to make your support completely unique for your school